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Chatrium Hotels and Residences operates in the hospitality industry with its hotels and residencies in Bangkok and Thailand. The Company at present operates 5 hotels and one serviced residence. The Services residence requires booking of at least a month.
Warm and Authentic Hospitality Services
Chatrium Hotels and Residences offer hospitality services through its hotels and serviced residences. The Company takes pride in its uncompromising, warm service with a personal touch. The Company has carefully chosen the locations of each of its hotels/ residences; found to be comforting, convenient with stunning surroundings. The Company guarantees to embrace, innovate and deliver an authentic destination experience to all its customers and to also offer them a taste of the Thai heritage.
On booking, the Company also offers certain packages that customers may opt to consider for a more pleasurable stay. These offers include tour packages, dinner appointments at its own restaurants, nightlife packages or spa treatments.
Loyalty Rewards for the Loyal Customer
Chatrium Hotels and Residences runs a loyalty rewards. As a Chatrium Point Plus + member, one is entitled to earn reward points for every booking made through their website across the Company’s properties. These reward points can be reimbursed for exclusive rewards and privileges.
Best in Class Services
Chatrium Hotels and Residences have committed to offer best in class services in the hospitality industry as well as ensure to make the same available at reasonable rates. The Company has a ‘Best Rate Guarantee’ scheme. In case a customer has been offered a lower room rate of the hotel by any other booking site, Chatrium guarantees to equal the lower rate and also provide an additional 10%. In addition, one can avail free wifi, zero online booking fees and other unique offers and deals.
The Company often comes up with special packages to attract new customers as well as enable them to enjoy the 5-star luxury hotel at alarmingly low prices. Such packages could be either in the form of astounding discounts as well as complimentary gifts and privileges; or New Year special packages that guarantees a stay with much fan and fare, etc.
Discounts and Offers
The Company understands the stiff competition it is working and hence devises special offers and discounts. Promo Codes and Vouchers in varying forms can also be availed by customers to be entitled to enjoy the services of the company at alarmingly low rates. The Company also at times offer customers room rates of specific rooms at very low prices on special occasions, such as Mothers’ Day. Additionally, certain discount coupons entitle the customer to certain breakfast/ lunch or dinner offers.
Flexible Payment Terms and Conditions
Payments are accepted through Credit Cards only. The Company accepts Visa, MasterCard, American Express, China Union Pay, Diners Club, and JCB.
Easy Return Policy
Credit card information is required at the time of booking, which is for the booking guarantee purpose only. The payment of the accommodation will be totally charged upon your check-in.
Cancellation of booking is permitted at least 1 day prior to arrival date. In case of cancellation beyond this period, charge for one night will apply. In case of No show, charge for one night is applicable.